Terms & Conditions

Brodericks Furniture is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the Contact Page.

Our Contact details:

Brodericks Furniture
Killanena
Caher
County Clare
Ireland
Phone:  061-925229
Fax: 061-925179
Email: sales@broderick-furniture.ie

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. Brodericks Furniture reserves the right to refuse the sale of goods. By making a purchase on our website, you are agreeing to abide by these Terms and Conditions. Please Note: Beds Do Not come with Mattresses, unless stated.

Currency

All Prices are in Euros. All our invoices are issued in Euro only.

Irish Law

These Terms and Conditions are governed by Irish Law. The place of litigation is the Republic of Ireland.

Payment

We accept all major credit cards. You may send your credit card information via phone, fax or e-mail or over the Internet. However, we do not recommend that you send all the information in just one fax, e-mail for security reasons. When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Information

First things first – DELIVERY IS FREE to all Adjoining Counties to us here in County Clare - That’s Galway, Tipperary, Limerick and of course Clare itself.

All other Counties in Ireland will incur a flat rate of €30.00 This is to cover the High Cost of Fuel.

Please note, due to the large amount of items on our website, we are unable to keep every item in stock. We will contact you via email with a scheduled delivery date. Please confirm that this delivery date is acceptable or there may be a delay in the Goods being dispatched. If this date is unacceptable, then please contact us via email or telephone, as soon as possible, to arrange an alternative date. We will inform you of an approximate time we can deliver on the agreed delivery date.

We are unable to guarantee an exact delivery time due to other deliveries, traffic conditions and/or other possible mitigating circumstances.

We do not delivery on Weekends or Bank Holidays. We may be able to make a deliver on a Saturday by special arrangement. We currently deliver within the Republic of Ireland ONLY.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

VAT is included in all the price’s contained on our website.

Credit Card Security

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We use Realex Payments for this service. At no time is any Credit Card data stored on our own Servers.

Guarantee

We guarantee your satisfaction.

Reaching Us

If you need to reach us, please email us using the link on the Contact Page, alternatively, you can call on 061 925028 or fax us on 061-925179 or write to us at:-

Brodericks Furniture
Killanena
Caher
County Clare
Ireland

Privacy Policy

Brodericks Furniture do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. The email address will be used to notify you your shipments date so you may expedite your order.

Cancellation of Order

Orders can be cancelled in writing, (by email, fax or letter) up to 24 hours before the scheduled shipment date. This will incur a handling and administration fee of €50.00. Once the goods have been dispatched, cancellation of the order and refund is not possible.

Refunds

Brodericks furniture will only offer a refund on items that are found to be damaged, after a member of Brodericks Furniture sales team has inspected the faulty goods. If an item is found to be faulty, Brodericks Furniture will at their discretion offer the customer a refund or replace the item.

Returns

We will only accept returns under the following circumstances:-

1.             You must fill in the returns form on our website to obtain an RMA Number before contacting Brodericks Furniture.

2.             All items must be agreed to be returned by Brodericks Furniture before the customer may ship the goods back to Brodericks Furniture.

3.             Items will only be considered for returns within 14 days of delivery.

4.             All items that are shipped back to us shall be at the customer’s own expense.

5.             All items that are returned will incur a restocking fee of €100.00.

Data Protection

Any data given by the customer is used only to process orders. Credit card details are not stored online, so no unauthorised person can gain access to them.

Force Majeure

We assure our customers that we will do our best to meet their requirements. Variations or cancellations may be necessary due to unforeseen circumstances such as an Act Of God, war, bad weather conditions, strike actions, labour disputes, fire, floods or other causes beyond the control of Brodericks Furniture
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

© Copyright 2015 Brodericks Furniture Killanena, Caher, County Clare, Ireland. 061 925229 sales@broderick-furniture.ie